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ANNUAL CUSTOMER NEWSLETTER |
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We at Harpers want to thank each of our cutomers for their patience during our 2011 take down season due to all the crazy weather we had, which put us two weeks behind. We appreciate everyone’s cooperation with the scheduling to help us cut gas costs. We value our customers and do our best at all times to keep everyone satisfied. Should you ever have any problems or questions throughout the year, please feel free to call us. Our shut down in December will continue each year so we ask that each of you make a note of those dates.
Scheduling: Remember – there are no rehangs scheduled for the month of may. We use may for clean ups from bad weather and all new work sold throughout the winter. There are specific areas that we will continue to do together. This helps us to accommodate more customers and also saves travel time and gas expense. These customers will receive a postcard twice a year letting them know when we will be in their area. When you receive this postcard, you still need to call and confirm. We will never assume and just put you on the schedule for that week. Should you request a different week than the one on your postcard – you will only be able to take the next available week and there will be a $50.00 charge. We have appreciated your cooperation on this and it has worked extremely well over the past couple of years. Scheduling Guidelines: Repairs: Once repairs are completed – our machines have to be broke down and cleaned out so we can start the new work for the season. Any repairs brought in after December 20th may not be completed before June 1st. If we bring an awning in for repair after we take down – any repairs over $90.00 - you will be called to review with first. We will repair and deliver back asap - if we do not store the awning. Awning Cleaning: Fyi:
Thanks for a great year and we wish each and everyone a happy holiday season. Adele Harper-Warner and E. Blair Harper MasterCard and Visa now accepted |
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![]() H.A. Harper Sons, Inc. 2800 Chichester Avenue • Boothwyn, PA 19061 • PA: 610-485-4776 • NJ: 609-398-2345 FAX: 61O-485-5218 • Email: harpersawnings@aol.com HOME | PRODUCTS | SERVICES | SUPPLIERS | TESTIMONIALS | CONTACT US Website Designed by Creative Graphic Designs | 856.304.2224 |